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Search Network
19-Nov-08  14:14

 Fault Report

This form is to be used where our software has crashed and given you a specific error code to report.  Usually it is easier to allow the error box to jump to this page and pass the fault details automatically.  Note there are some required fields.

If you need general technical support, fill out a support request instead, or post a topic in one of the forums.  You could also do a search in case a solution to your problem has already been posted.

To assist us in fixing this problem as soon as possible, could you please tell us a few details about your computer and what you were doing when the fault happened.

If you would like to be notified when the problem is fixed, please also include your name and email address.


Fault Report
Your Name :
Your Email :
Product Version :
Error Code :
Installation Number :
Windows Version :
CPU Speed :
RAM Installed :
MIDI Out Device :
MIDI In Device :

Please describe, as far as possible, exactly what you were doing at the time of the fault, or add any other comments that you think might help us to track down the problem.